APTRA held its 10th anniversary AGM in Singapore during the TFWA Asia Pacific show in Singapore last month. During the meeting, which was chaired by association secretary Andrew Ford, APTRA President Jaya Singh and Treasurer Tony Detter presented the association’s activity and financial report to the members. This year marked the beginning of a new two-year term for the APTRA board. Elections were held resulting in the re-lection of all board members who stood for re-election and the election of Melbourne Airport’s Andrew Gardiner (pictured) which means a second airport authority is now represented on the APTRA board. Read More…
The 2015 APTRA Insights seminar tour, which was successfully launched in Singapore during the TFWA Asia Pacific show, is attracting interest from all sides. The first edition saw more than 50 people gather at the early morning breakfast seminar on Wednesday 13th May in Singapore, ahead of the penultimate day of the TFWA exhibition. The presentations by m1nd-set’s Peter Mohn, Anson Bailey of KPMG and AdNear’s Marketing Director Smriti Kataria, were well received by delegates and the interactive Q&A session, moderated by APTRA executive officer Michael Barrett, which ensued was lively and thought provoking, generating a number of questions from delegates.
The latest research on consumer insights from travellers in Cambodian airports is now online in the members’ only section of the APTRA website. The report, produced for APTRA by m1nd-set, surveys 1000 travellers who visited Cambodian airport shops in the past year. It provides details of the visitor profile by customer segment, the most visited categories, spend levels and share of spend per category.
Other findings include the reasons for purchasing, the impact of interaction with the sales staff, preferred promotions and barriers to purchase. Among the report findings, we learn the importance of sense of place and local identity in the shops with 89% of interviewees claiming this is either ‘very important’ or ‘important’. 0% had a negative view of this aspect.
The full report can be accessed with your member login and password from the Members’ Only section of the APTRA website.
APTRA is pleased to welcome three new companies, including two confectionery companies, within the association ranks: Al Nassma, Valrhona & Regent Asia Group.
Al Nassma is a manufacturer of camel milk chocolates, based in Dubai, UAE. The company was founded in 2008 and has since developed its retail distribution throughout the Middle East, Europe and in Asia. Its chocolates are made with fresh and pasteurised camel milk, produced by its own Halal-certified production facility. For more information, please consult their website: www.al-nassma.com or contact Sales Director Patrick Dorais.
Valrhona was created “by a pastry chef for pastry chefs” in 1922 in Tain L’Hermitage, France. The company has remained a chef-driven company ever since. Valrhona employs 25 corporate chefs and operates four premier baking schools under the name of L’École du Grand Chocolat. For more information, please consult their website: www.valrhona.fr or contact Global Travel Retail Manager Eric Carlier .
Regent Asia Group is a Philippines based retailer, representing a wide range of fashion, accessory and beauty brands. The company has operations at Manila’s Ninoy Aquino International Airport as well as in Duty Free Philippines off-airport Fiesta Mall. Regent Asia Group is a sister company of Jose (Chim) Esteban’s Landmark Management Services Ltd. also an APTRA member company.
For more information, please contact their Director, Jose Alfonso Esteban.
Full contact details of all members can be found in the member directory in the “Members Only” section.
Following the endorsement late last year by ACI Asia Pacific of APTRA’s Responsible Retail Training Programme, the programme has been seen growing interest thanks to opportunities provided by ACI Asia Pacific and TFWA respectively to present the programme during recent events. At a recent meeting with ACI Asia Pacific’s economics committee, APTRA was given the opportunity to share more details on the programme and explain the overall objectives to member airports. Further meetings on the APTRA stand during the TFWA Asia Pacific Exhibition in May saw a growing interest in the programme from airports across the region.
Recent consumer studies of Chinese travellers show that as well as indulging in shopping to take back gifts and items to show off to friends and family, Chinese consumers are also increasingly seeking experiences while travelling internationally. According to this article in Jing Daily, one survey by the Financial Times reports shopping to be on the decline by more than 34%.
The spend is being diverted towards other more experiential activities which saw a 78% growth in spend in 2014. Independent travel as opposed to group tours are also on the rise, making it more difficult to target consumers collectively. This means that brands need to focus more on making their retail outlet a destination in itself providing unique experiences for consumers.
According to Chinese news service Xinhua.net, luxury brands are aiming to lure Chinese luxury spend to the domestic market by slashing prices. Price differences with other markets can reach up to 70% in some cases which has meant the price-sensitive Chinese consumers have traditionally sent their spending on luxury goods overseas.
As international brands prepare to slash their prices within China, brands are hoping to tip the scales in favour of domestic spend ; currently 76% of the 106 billion US dollar spend by Chinese on luxury goods takes place overseas, according to the Fortune Character Institute. Domestic sales are also being stimulated by the Chinese government; it announced a reduction of import duties on consumer goods of 50% on average from June 1. The government has also announced it is planning to open more duty free shops in China. Read the full story here.
In 2014 there were 4 times more Indian tourists to China than there were Chinese tourists in India. This is set to change as India extends its e-visa programme to Chinese nationals as announced by Prime Minister Narendra Modi in May during a trip to Beijing. According to a report on travel news site TTG, India is expecting double digit growth in arrivals in the next two years thanks to relaxation of the visa application process.
The relaxation of entry conditions is bearing fruit for the Philippines too, which has seen a 40% year on year growth in arrivals in February and a 24% increase in visitors from India in the first two months of this year. TTG reports that the Philippine government relaxed entry conditions for Indian travellers holding entry visas to US, Japan, Australia, Canada, Schengen, Singapore or UK (AJACSSUK) visas or permanent residency in any of these countries and is undertaking intense marketing campaigns throughout India to capture the Indian traveller market.
Places for the APTRA Insights seminar on 13th May in Singapore are filling fast. The seminar is the first of four to take place this year, the others scheduled for September. This year’s seminar programme is kindly sponsored by four APTRA members – Brown-Forman, Diageo, & PUIG.
APTRA welcomes Indonesian retailer PT Angkasa Pura Retail to the association. The recently formed subsidiary of PT Angkasa Pura 1’s operates retail concessions, both duty free and duty paid, as well as food and beverage outlets, at the parent company airport. It has ambitions to operate 15% of the airport’s commercial area by 2020.
For more information, please consult their website: http://www.angkasapuraretail.com/ or contact CEO Teges Prita Soraya. Full contact details are in the member directory in the Members Only section.