Encouraging response to call for advocacy support

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Following the call to members for support of the Association’s various advocacy missions, a number of member companies have volunteered to increase their annual contribution via their membership fee. APTRA is investing further into various initiatives to strengthen the industry’s position on advocacy.

In addition to the day-to-day advocacy work, addressing current challenges the industry is facing, the strategy involves a rapprochement with airport authorities around the region through a series of APTRA and industry events. This includes the investment in advocacy support agency Hume Brophy as announced in the press earlier this month. Investment will also be made in the economic impact report which will be produced in collaboration with the Duty Free World Council. The Association is also working on achieving a more holistic adoption of the Responsible Retail Training Programme both through retailers and alcohol brands.

Companies interested in supporting APTRA’s advocacy work are invited to contact APTRA Executive Officer Michael Barrett : michael@aptra.asia / +855 89 772 600.

See you in Guangzhou

China’s Century Conference

APTRA looks forward to meeting members and partners at the forthcoming TFWA China’s Century Conference to be held in Guangzhou next month. The conference, the third such event to be organized by TFWA in partnership with APTRRA in China will take place from 7 to 9 March at Guangzhou’s Four Seasons Hotel. Although pre-registration is now closed, companies wishing to register delegates can do so on-site or by contacting TFWA at conference@tfwa.com.

The conference will feature a keynote presentation from APTRA President & Global Sales Director WTR Mondelez, Jaya Singh and a dedicated session on research by APTRA’s research partners m1nd-set, presented by Peter Mohn.

APTRA members, please note that TFWA is offering a special rate of 800 Euros per person, instead of 980 Euros, with a further 25% discount from the third registered delegate for all APTRA members.

For further details please visit tfwa.com.

APTRA & KPMG continue strategic alliance on Insights Seminars in 2017

Seminar 2017 sponsors

Following the successful 2016 edition of the APTRA KPMG Insights Seminars, APTRA and KPMG will be continuing its alliance in 2017. This year’s seminars will be launched in Singapore during the TFWA Asia Pacific Conference & Exhibition, the first edition taking place on Wednesday 10 May from 7.30am until 9am in the Marina Bay Sands Exhibition Centre. Details of the precise venue will be announced in the coming weeks. The seminars will feature presentations from KPMG’s Anson Bailey and m1nd-set’s Peter Mohn.

KPMG will develop further insights and updates from their current Global Connected Consumer research highlighting technology innovations in the retail sector and what the future consumer will expect from their retail journey. m1nd-set will reveal further insights from the 2017 research programme which will cover China, Japan, Korea and India, as well as highlights from the 2016 series which included reports on Australia & New Zealand, Indonesia, Thailand, Vietnam and The Philippines.

APTRA is extremely grateful to Changi Airport Group and DFS, the first two companies to sign up to sponsor the 2017 edition of the seminars. Companies interested in supporting the 2017 edition of the seminars or learning more about the sponsorship benefits, are invited to contact APTRA Executive Officer Michael Barrett : michael@aptra.asia / +855 89 772 600.

Remy Cointreau signs up as sponsors of 2017 APTRA research


Remy Cointreau is the first company to sign up to sponsor the 2017 APTRA research reports. This year’s studies will feature new studies on the Chinese – including Tier 1, 2 and 3 city travellers, Indian, Japanese and Korean markets, produced by APTRA research partner m1nd-set. The markets were the subject of the Association’s research in 2015 also. The 2017 series of reports will provide a new evolutionary feature, to demonstrate how the consumer behavior for travelling shoppers across each market has evolved for the various aspects studied and analysed. These will include the evolution of the shopper profile segments, information on the footfall and conversion rates, key drivers to shop, paths to purchase and shopper behavior on elements such as price comparison, interaction with staff and use of technology.


The first report, on travelers from Chinese Tier 2 & 3 cities, will be revealed at next month’s TFWA China’s Century Conference in Guangzhou in a session presented by m1nd-set CEO & Owner, Peter Mohn and moderated by APTRA’s Executive Officer, Michael Barrett. The reports will be released over the course of the year. Summaries of the studies will be presented during the APTRA / KPMG Insights Seminars and the full reports will be made available exclusively to APTRA members via the member-only portal on the APTRA website.


Companies interested in supporting the 2017 research reports or learning more about the sponsorship benefits, are invited to contact APTRA Executive Officer Michael Barrett : michael@aptra.asia  / +855 89 772 600.

APTRA collaborates with Hume Brophy on advocacy

HBlogoThe Asia Pacific Travel Retail Association (APTRA) is to collaborate with international communications agency Hume Brophy on advocacy issues in the Asia Pacific region.

Hume Brophy advises and represents some of the world’s largest global companies operating in highly regulated sectors such as transport, financial services and technology in their engagement with governments, journalists, investors and other stakeholders.

The agency has provided invaluable support to the duty free industry globally through its work for the European Travel Retail Confederation (ETRC), APTRA’s European counterpart.

Read the full press release here…

Cabeau & Cochin join APTRA’s ranks

Travel accessories company Cabeau and South East Indian Airport retailer CIAL Duty Free have joined the ranks of APTRA members this month.

Cabeau was founded in 2009 setting out with a simple quest: “to find a travel pillow that actually works”. The company now distributes to over 110 countries across the globe and has expanded its product portfolio to include other travel accessories. For more information see www.cabeau.com or contact International Sales Director – Travel Retail, Denz Vanderlist.

CIAL Dutyfree and Retail Services Ltd is the recently formed retail arm of Cochin International Airport set up to manage the airport’s commercial tenders and retail operations. CIAL’s annual passenger traffic is currently around 7.7 million. The airport handles more than 1100 aircraft movements per week and serves the Middle East, Singapore, Malaysia with around 20 international airlines. For more information visit www.cochindutyfree.com or contact Asst. General Manager Retail Business, Jacob Abraham.

Contact details are in the members’ only section of the APTRA website.

Facts on the Philippines in the latest consumer insights report – sponsored by Distell & Ian MacLeod

The Philippines is known to have the world’s largest expat population. This giant travelling workforce of ten million people, known as Overseas Contract Workers or Balikbayans in Filipino, invariably travel back home once every year or two years, a phenomenon which has a positive impact on the national economy. The country’s duty free business is very much driven by this returning passenger segment, as well as by the inbound tourism sector – the country receives around 5 million inbound tourists each year. In this month’s shopper report m1nd-set reveals its B1S platform data including air traffic forecast and macro-economic data in addition to the shopper behavior insights. The report reveals that Filipino travelers are not only regular visitors to the duty free shops but also have a strong tendency to plan their purchases in advance. To access the full report, log into the members section on the APTRA website.

Our thanks to Distell and Ian MacLeod for sponsoring the 2016 research reports.

Distell       Ian MacLeod

Industry leaders line up for 2017 China’s Century Conference

China’s Century Conference
The third TFWA China’s Century Conference (7-9 March in Guangzhou) is taking shape with a line-up of key stakeholders taking part. The conference, which will examine the current state and future direction of duty free and travel retail’s most influential market, will feature presentations from leading retailers such as DFS, Lagardère, HNA, Starboard Cruise Services as well as various Chinese airports, including the official host Guangzhou Baiyun.

The programme, to be published shortly on tfwa.com, will explore the latest infrastructure developments and retail opportunities in China, while also charting Chinese consumer preferences as they develop. The recent rise of off-airport and downtown stores has highlighted the potential outside the aviation sector, too. Here, the Conference will address two new topics increasingly relevant to those targeting Chinese travellers. Asia’s cruise industry goes from strength to strength, and Starboard Cruise Services, a major player in this channel with a regional base in Hong Kong, will offer delegates its perspective on a market rapidly gaining momentum. And as a world leader in high-speed rail, China boasts an extensive network with over 20,000 km of track linking major cities and tourist destinations.

Held at the luxurious Four Seasons Hotel in Guangzhou, the third TFWA China’s Century Conference, produced in partnership with APTRA, will provide a unique and incisive assessment of present and future trends in this crucial market.

For further details please visit tfwa.com.

270+ attend the 2016 edition of APTRA KPMG Insights Seminars

APTRA KPMG Insights Seminars
The 2016 edition of the APTRA Insights Seminars, organized in collaboration with KPMG, concluded this month with the seminars in Sydney and Hong Kong on 15 and 18 November after Singapore and Mumbai earlier in the year. Over 270 delegates were able to glean insights from APTRA’s research partners m1nd-set and co-hosts KPMG. M1nd-set Owner & CEO Peter Mohn shared fresh insights on the Asia Pacific traveler, with a focus on the Millennial travellers, paths to purchase and technology usage in travel retail.

The KPMG team shared their insights on the technology landscape in retail today and how to engage with consumers in the omni-channel retail environment. They also shared insights on the Australian retail market at the Sydney seminar and the luxury market in Hong Kong with a guest speaker from Bernstein investment bankers. Attendees at the Sydney and Hong Kong editions also heard from travel consultancy company TravConsult’s Trevor Lee & Lilli Choi-Lee about various cultural keys for engagement with certain Asia Pacific nationalities and how to ensure a positive customer experience.

APTRA would like to thank all the sponsors of the seminars for their support: Bommidala, Brown Forman, Changi Airport, DFS, JR Group, Jonathan Holland & Associates, Moët Hennessey, Pernod Ricard, PUIG, Regent Travel Retail Group, Remy Cointreau and Treasury Wine Estates.

Membership renewal time

Aptra Membership Renewal Time
Members will have recently received a mail from us asking to renew your membership and indicating which tier level you wish to opt for. We would appreciate it if you could return this to us in the next few days to make this administrative process as fluid as possible. The renewal form can be completed either using the PDF attached to the mail or the online form. The form also allows you to indicate whether you would like to increase your fee to contribute to our advocacy work, sponsor the seminars or the research reports. If you have any questions about any of these options, please don’t hesitate to contact Michael Barrett: michael@aptra.asia.