APTRA Insights seminars: last chance to register

A few spaces remain at each of the three Insights Seminars which will be staged in September by the Asia Pacific Travel Retail Association (APTRA) in Seoul on September 11, hosted by Incheon International Airport, New Delhi on September 14, hosted by Delhi Duty Free and Pernod Ricard at the JW Marriot and Hong Kong on 16 September, hosted by KPMG.

Seoul               11 September 2015       15.00 – 18.00 

Incheon Airport Aviation Academy (IAAA), New York Room, no.313

New Delhi        14 September 2015      13.00 – 17.00*

JW Marriot, Asset Area 4 Hospitality, Aerocity, New Delhi

Hong Kong      16 September 2015     12.30 – 16.00*

KPMG Offices, 8/F Prince’s Building, Central, Hong Kong


Registration for the Seoul seminarshow@gliconsulting.com

Registration for the New Delhi and Hong Kong seminars:  admin@aptra.asia


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Thai alcohol labelling law enforcement looms

thai flagOn January 22, 2015, the Notification of the Alcoholic Beverages Control, Re: Rules, Procedures, and Conditions for Labels of Alcoholic Beverages was published in the Royal Thai Government Gazette. It sets out controversial labelling and message restrictions for alcoholic beverages that could result in major losses for the alcohol industry. Duty Free and Travel Retail will be affected by the new rules. According to industry sources the new regulations are due to come into force on October 20. Attempts since the publication of the notification by various stakeholders in the industry in Thailand to obtain an exemption from the government have unfortunately been rejected.

The objective of the new act is to ensure communications message on bottles and packaging which must not mislead consumers and not directly or indirectly persuade people to  consume alcohol. Messages using pictures of film stars, artist, singers or actors as well as cartoon images are not permitted under the new law.  A significant number of SKUs are affected by this from a number of alcohol suppliers. APTRA will continue to work alongside partners and members in the remaining few weeks before the enforcement date to try to obtain some form of relief or extended grace period to adapt stocks.

APTRA takes part in Asia Pacific Retail Convention & Exhibition 

APRCEThe 17th edition of the Asia Pacific Retailers Convention & Exhibition (APRCE) will be held in Manila in October.

Held every two years, the event has become Asia’s biggest and longest running retail convention and exhibition since it was first held in 1983 in Tokyo, Japan.

The event is organised by the Federation of Asia-Pacific Retailers Associations (FAPRA). This year’s edition in The Philippines is organised in partnership with the Philippines Retailers Association, of which APTRA board member and COO of Duty Free Philippines, Lorenzo ‘Enchong’ Formoso is President.

The APRCE’s objectives are two-pronged: to discover new approaches to the latest issues facing the region’s retailers and highlight innovative solutions that can help retailers differentiate themselves from competitors, to deliver greater value to consumers in Asia and Pacific region.

APTRA has been invited to make one of the plenary speeches at the event and will be represented by Executive Officer, Michael Barrett. To find out more about the event, please consult the convention website: http://www.2015aprcemanila.com.ph

Insights seminars: registration open, sponsorship support welcome

hkseminaraptrakpmg_smallRegistration is now open for the three Insights Seminars organised by the Asia Pacific Travel Retail Association (APTRA) in association with respected research agencies. The Insights Seminars, which will take place in September in Seoul, Delhi and Hong Kong, will be complimentary to all APTRA members and also non-member companies but access will be limited to two people per company. The objective of the APTRA Insights Seminars is to present the latest consumer research commissioned by APTRA, as well as other relevant insights undertaken by partner companies. Read More…

DFWC urges retailers to respect inbound allowances

DFWC logoThe Duty Free World Council and its member associations are urging retailers around the world to take heed of inbound allowances for tobacco goods when they sell to passengers who are travelling to destinations with restricted allowances, especially those where the limit has been reduced in recent months.  (Just days after the communiqué was released Macau further reduced its inbound allowance from 100 sticks to 19, in line with Hong Kong’s allowance.)

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Seeking clarity with Indian Customs

fssaiAPTRA has recently prepared a new submission for the Indian customs and excise board to seek clarification and a resolution to the ongoing issues with product clearance. While product clearance is happening relatively smoothly in some airports around the country, there are still some delays and issues with specific customs departments despite a change in the FSSAI (Food Safety & Standards Authority of India) rules earlier this year.

As announced earlier this year, the government change in rules came about following over twelve months of efforts to impress the industry’s position on the decision makers within the FSSAI. Despite this, customs departments in some states are still treating goods in bond bound for the duty free shops as goods bound for the domestic market. It is hoped that with these renewed efforts with India’s Central Board of Excise and Customs, the challenges facing the industry in India will be resolved.

APTRA welcomes 2 new members : Arnotts & Burberry

APTRA is pleased to welcome two new members, another confectionery company, Arnotts Biscuits and fashion house Burberry.

imagesArnott’s, which has just celebrated 150 years old is an Australian based confectionery company. The company started out in 1865, a small bakery opened on in Newcastle, north of Sydney. It supplied bread, pies and biscuits to the local people and to the crews of the many ships that docked at the port to load coal. The company name is now synonymous with Australia’s favourite biscuits.

Arnotts is growing within the global travel retail sector, in particular through the Arnott’s Tim Tam brand. It has a wide range of products and is looking to expand its presence in the industry in the months and years ahead. The brands are already available in a number of big name retailers as well as on several airlines.

Burberry logoBurberry is the UK based luxury fashion house, distributing outerwear, fashion accessories, fragrances, sunglasses, and cosmetics. Burberry is most famous for its trench coat, with its distinctive tartan pattern, which was designed by founder Thomas Burberry. The company has branded stores and franchises around the world and also sells through concessions in third-party stores. Queen Elizabeth II and the Prince of Wales have granted the company Royal Warrants, which have been maintained despite Burberry’s closure of its factory in Wales.

Full contact details of all members can be found in the member directory in the “Members Only” section.

Heinemann Australia & Goodman Classic sign up staff for RRTP

Heinemann Australia Goodman_Classic APTRA’s Responsible Retail Training Programme is gaining momentum as two new companies enrol their staff into the programme. Heinemann Australia, which has recently opened new stores at Sydney Airport, already has a comprehensive training programme in place and aims to ensure compliance with responsible retailing principles among all associates. The company will be subscribing at least 40 staff to the programme initially.

Goodman Classic has been operating for 20 years now as an importer and distributor primarily for fine wines and spirits for the duty free and travel retail market for Malaysia, Thailand, Philippines and Vietnam. It will be putting around 20 brand ambassadors through the training in Malaysia and the Philippines.

For further information please consult the documentation on our website or contact michael@aptra.asia

In the spotlight: new board member Andrew Gardiner

Andrew Gardiner & Shrek_webIn a brief interview APTRA’s most recently elected board member Andrew Gardiner, Executive – Customer at Melbourne Airport, shares his personal experience in the industry. He also talks about his views on the key challenges for the industry in the years ahead.

 APTRA:         Did your education and career choices lead you straight into airport retail operations? Please tell us a little about your career and how you became involved in travel retail.

AG: My career started in domestic retail in South Africa with the largest fashion retailer in the country. I spent 21 years in various positions, with my last position of Chief Operations Executive before joining DFS Galleria in Australia, where I worked for two years holding roles of VP Operations, GM Merchandising and finally Managing Director Australia.

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