Together for Taiwan
An early morning call in the middle of the summer vacation period from one of APTRA’s members, a global liquor company and active supporter of APTRA’s advocacy work, prompted a flurry of calls and email exchanges between the APTRA executive team and advocacy committee members on the APTRA board. The objective of that call, which was followed by a number of mails from other concerned members including supplier companies and retailers alike, was to seek APTRA’s support and engagement with the Taiwanese government to question the proposed legislation imposing strict customer data controls on travellers purchasing at Taiwan’s duty free shops.
As the details of the proposed tighter customer data controls were not known, APTRA proceeded to lobby the Taiwanese government to seek more information and commence a dialogue to understand the reasons and discuss how this might best be implemented, without harming the suppliers’ and retailers’ business. The challenge was all the more testing given the short consultation period of only seven days. As it has been reported in the trade media, the government decided to drop the initial plans but is still planning on introducing tight measures on data exchange practices with the customs department. Since then APTRA has been actively benchmarking data exchange practices between retailers and customs authorities around the region to ascertain the common practices and assist with dialogue between industry stakeholders and governments on such issues in the future.