The seminar will feature the latest APTRA traveler and shopper insights with presentations from m1nd-set and IATA as well as the latest consumer research and retail technology from KPMG. (Details below.)
Date: Wednesday 9 May
Time: 7.30am – 9am
Venue: Marina Bay Sands Exhibition Centre, Level 3, Begonia Junior Ballroom, ROOM 3111 – 3112
Breakfast will be served from 7am onwards.
(or email Sharolyn Paul : [email protected])
The Association’s research partner m1nd-set will present the latest insights commissioned on shopper behaviour at key airports in the region, including traffic forecasts for the next 12 months from IATA.
APTRA’s Insights Seminar partner KPMG’ Head of Consumer & Retail division Anson Bailey will give a presentation entitled Engaging the Future Consumers: Welcome to the World of Smart Robots & AI. The presentation will focus on the development of disruptive technologies which impact duty free & travel retail:
- China’s immensely influential social media channel WeChat
- the increasing importance of Smart Robots and Artificial Intelligence to consumer marketing
- the impact of Blockchain in CRM
- the growing trend of automated stores
- the impact of augmented and virtual reality on the world of retail.
APTRA would like to thanks all sponsors of the 2018 APTRA Insights Seminar programme: Auckland International Airport, Beam Suntory, Brown Forman, Bommidala, Changi Airport, Distell, Edrington Group, Jonathan Holland & Associates, Moët Hennessy, Pernod Ricard, Regent Asia & Treasury Wine Estates.