A custom of care

A custom of care

care-custom

Ahead of the TFWA Asia Pacific Conference & Exhibition, APTRA launched a new campaign to reinforce the industry’s widespread culture of care. With the tagline ‘Care is our custom’, devised for the APTRA Responsible Retail Training Programme, the new campaign aims to highlight the support shown by APTRA for sales teams, and the support that sales teams must offer their customers. The campaign aims to impact the industry more boldly and visibly, and encourage stakeholders to adopt the core value of care in their own customer interactions. The visual, a striking stamp design, has been deployed across various media such as the association marketing material, the website, and advertising in trade publications, kindly donated by The Decision Makers, The Moodie Report and The Travel Retail Business Magazine. Read more here…

Jaya Singh elected new President of APTRA

Jaya Singh elected new President of APTRA

jaya-singh

At the recent Annual General Meeting of the association in Singapore during the TFWA Asia Pacific Conference & Exhibition, the board of APTRA elected Jaya Singh as the new president. Following his three term tenure, former President Sunil Tuli, Managing Director (Duty Free) King Power Group Hong Kong, resigned from the position but remains on the board of APTRA and Singh, Regional Director Asia Pacific & Middle East, Mondelez, was elected unanimously. Other changes to the board include the election of Tony Detter, Managing Director of Inflight Sales Group who also takes on the role of Treasurer. He was elected to the board following the resignation of Richard Ferne, who is retiring from the industry. Sebastian Clausen of Imperial Tobacco continues in his role as Secretary; the other board members include Duty Free Philippines’ Lorenzo Formoso, Javier Simon of Estée Lauder, Gerry Munday of Furla, Steffen Brandt of Heinemann Asia Pacific, Jonathan Holland of Jonathan Holland & Associates, Thibaut de Poutier of Pernod Ricard, Erik Juul-Mortensen of TFWA and Ryan Hill of The Edrington Group. Read more here…