Category Archives: Uncategorized

APTRA APPOINTS HORIZON CONSUMER SCIENCE AS RESEARCH PARTNER

The Asia Pacific Travel Retail Association (APTRA) is pleased to announce the appointment of Horizon Consumer Science as its new research partner.

APTRA has been contributing to the regional industry’s knowledge bank with high-quality research for over a decade. This new partnership, which spans the next few years, will study topics of relevance to the Asia Pacific duty free and travel retail industry, including regional trends analysis coupled with consumer level research.

The first research study to be undertaken by Horizon for APTRA will be a report on ‘The Emerging Asian Traveller’, which will give insights into which nationalities, besides the Chinese, are the up-coming traveller groups out of Asia. Which other nationalities should we start to understand and plan for, what numbers do we anticipate, and by when will we see this growth. This report is due to be launched in Q4 2019 and will be available exclusively to APTRA members.

With offices in Australia, North America and the Czech Republic, Horizon has a solid reputation for driving analytical and scientific data-driven research that can help businesses decide on commercial priorities. It is also noted that Horizon has more than 20 years’ experience in the travel retail field.

APTRA’s research falls under the Association’s strategic pillar of knowledge-building. This year, APTRA’s investment in research is evident with its commitment to delivering the first Economic Impact Report for Asia Pacific this autumn. This report not only suggests the commercial impact of travel retail across Asia Pacific, but looks into the potential job creation, the effect on GDP and the impact on other channels. This offers APTRA members a macro view of the industry’s impact and is coupled with APTRA’s reports into regional trends and the consumer level research on purchasing habits.

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CASTING LIGHT ON SILHOUETTE

 

   

Ernst Silbermayr, Head of International Retail Sales at Silhouette International Schmied AG presents an outline of his company and explains why they joined APTRA. Family owned Silhouette International has been manufacturing lightweight titanium eyewear at its base in Linz, Austria for 55 years.

Founded in 1964 by Anneliese and Arnold Schmied, the company’s mission was to turn a vision aid into an accessory to improve not only vision but also the wearer’s appearance. This mission originally came to life with just five employees and one designer, Dora Demmel. Today, with 1,600 employees, Silhouette distributes eyewear to more than 100 countries with a strong focus on Europe, Japan, Korea, China and the United States.

The company is no stranger to travel retail, having built up a distribution network in airports, airlines, border, downtown, ferry and cruise outlets all over the world over the last 25 years. Today they consider their products to be the benchmark in premium eyewear. “Our products are handcrafted in Austria,” explained Ernst Silbermayr, Head of International Retail Sales. “You need around 360 steps to finish a pair of Silhouette sunglasses.”

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New APTRA Member, Tomatin Distillery Widens It’s Net To Asia


Graham Nicolson, Sales Director at Tomatin introduces the brand to APTRA members

Founded in 1897 near Inverness in the beautiful Highlands of Scotland, the Tomatin Distillery Company produces and markets Highland Single Malt Scotch Whisky.  Japanese-owned since 1986, Tomatin is a multi-award winning distillery which exports to over 60 markets worldwide.

Launched in travel retail in 2017, the company focused initially on Europe and is now pushing into Asia.

“We look upon Asia Pacific as a region of huge potential and high growth for Single Malt,” commented Graham Nicolson, Sales Director at Tomatin.  “We produce a luxury product and see the demand for aged whisky in the region as being key to the continued growth of our company.  We have a great domestic presence in certain Asian markets and the next logical step is to offer high-quality SKUs in the travel retail sector.”

Tomatin’s core offering includes a wide range of high-quality Scotch whisky from 8-year-olds to 40-year-olds, with the possibility to offer older aged specialist bottlings further down the line.

We offer age statements on our travel retail range, which not many of our competitors can do,” explained Nicolson. “We can also offer high-quality single cask bottlings, and again this is not something you can find readily available.”

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MAY 2019, 2 MORE SUCCESSFUL APTRA EVENTS!

APTRA AIRPORT FORUM

Prior to the start of TFWA Asia Pacific, the Association hosted a successful APTRA Airport Forum at Singapore Changi on 12 May, attended by over 40 delegates from 14 airports, which included a tour of The Jewel as the guests of the Changi Airport management. Discussions included a presentation by Kansai airport on their “Shaping a customer journey”, a summary by Stephen Hillam of NPD of the ‘Understanding Young China’ research, as well as a presentation by Teo Chew Hoon of Changi Airport on regulatory pressures across the Asia Pacific.

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GRANT FLEMING APPOINTED APTRA PRESIDENT

The Members of the Board of the Asia Pacific Travel Retail Association (APTRA) are pleased to announce the election of Grant Fleming, Head of Strategic Development, ASIA, Lagardère Travel Retail to the role of President with immediate effect.

The election took place following the Annual General Meeting of the Association at TFWA Asia Pacific in Singapore on Wednesday 15 May at which the new 12-strong Board was chosen.

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APTRA at TFWA Asia Pacific! Come Visit Us!

In Singapore during the TFWA Asia Pacific Exhibition at the Marina Bay Sands exhibition hall. There will be plenty of opportunities to interact with APTRA during the annual TFWA Asia Pacific event in Singapore next month. The association will have a strong presence with participation in the conference agenda, where APTRA President Andrew Ford will be speaking during the morning session.

Upcoming Events for APTRA

Prior to the conference start, on Sunday 12th May APTRA hosts our 3rd edition of the APTRA AIRPORT FORUM exclusive to Airport operators. This complimentary event is kindly hosted by Changi Airport Group and proudly sponsored by DFS. The Forum will have an informal interactive session, inclusive of some insightful presentations and a walkthrough Changi Airport’s new project “The Jewel”. Book your seats early to avoid disappointment!

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TFWA sees an increase in attendance at the China Century Conference

Held in Sanya Haitang Bay, home to the world’s largest duty-free shopping complex, the 2019 TFWA China’s Century Conference drew a record 418 delegates from 200 companies. Since the first edition in 2013, the biennial event has attracted a rising proportion of Asian-based attendees, but this was the first time they accounted for over 60% of the total. Brands and suppliers were likewise well represented, while other participants included 19 airports and 25 retailers.

Opening the first day of the TFWA China’s Century Conference, TFWA President Alain Maingreaud said that while concerns have been raised about the economic growth of ‘only’ 6.6%, the China of today is growing from a much larger base, and so it is important to retain a sense of proportion. Across the rest of the region, the picture is positive for duty-free and travel retail with sales in the Asia Pacific increasing by 14.7% in the first nine months of 2018.

Next, on stage, Andrew Ford from APTRA outlined the activities of the association, including the launch of APTRA and TFWA’s Young China Travellers research. APTRA is proud to have partnered with TFWA for the China Century Conference.

Following official welcomes from the Hainan Departments of Commerce and Finance, Charles Chen from China Duty-Free Group (CDFG) revealed that Hainan’s duty-free sales topped US$ 1.5 billion last year, with CDFG’s Haitang Bay operation contributing US$ 1.1 billion. He also outlined how retailers need to maximize the use of big data and online channels to provide an attractive offer.

APTRA welcomes 4 new members

WELCOME

APTRA is delighted to welcome 4 new members to the Association including one Associate Member. Full contact details can be found in the “members’ only” section of the APTRA website.

Blanc de blancs logo

Japanese retailer Blanc de Blancs runs Duty Free beauty shops at Kansai International Airport, a Hermes Boutique in Kansai International Airport and distributes to Peach Aviation Inflight Business.

For more information, contact Vice Chairman Tatsuo Tsuchihashi

www.blancdeblancs.com

Dyson logo

Dyson Technology Limited is a British technology company headquartered in Wiltshire, in the United Kingdom. It designs and manufactures popular appliances such as the cord-free vacuum cleaners, hand dryers, bladeless fans and hair dryers. The company intends to bring the full range of its best-selling products into the travel retail industry. These include its “supersonic hair dryer”, cord-free handheld vacuum and any new future technologies that are highly suited to the travelling consumer. Dyson products are currently available in Heathrow, Hong Kong and Amsterdam Schiphol Airport.

For more information: Commercial Analyst Johnny Du

www.dyson.com

LaSource

La Source Commercial (Changsha) Co., Ltd. has extensive coverage of both the Chinese travel retail market and the domestic market. The company’s network has achieved more than 1,300 point of sales and service across 57 Chinese cities and local airports to date. La Source has over 20 offices with professional operating teams across China, including Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Nanjing, Xiamen, Chengdu, Chongqing, Kunming, Xi’an, Wuhan, Qingdao, Dalian, etc.

For more information: Marketing Manager Lei Gong and Assistant Emily She

www.lasource.com.cn

Logo-Depack

Depack Design is a French design agency. Based in Bordeaux for the past thirty years, it has more recently established itself in Hong Kong.

 

The company specializes in physical and virtual meetings for luxury pl ayers across the travel retail, wine and spirits, beauty and cosmetics, fashion, accessories and tobacco industries. Depack’s core business is designing custom-made exhibition spaces, travel retail stores, pop-up stores and interactive experience. They employ a 360-degree brand approach integrating design, event management and interactive or digital emersion into one cohesive space. Depack has the expertise to design, manufacture, install and dismantle its spaces as well as provide logistics and event support.

 

For more information: Elin Wisenus, Director

www.depack.com

APTRA welcomes Chabot Armagnac, Kenzo Paris & Akay Ireland

APTRA would like to welcome three latest companies to join the Association: Chabot Armagnac, Kenzo Paris & Akay Ireland. Full contact details can be found in the Members’ only section of the website.

ChabotChabot Armagnac, established in 1828, is a producer of Armagnac. The company has 100% ownership of the production of its Armagnac from the vines to distillation, ageing, bottling and worldwide distribution. The company started exporting in the early 1960s. Today, Chabot is distributed throughout 90 countries and is present in every key airport in Asia.

For more information please contact Katherine Gentzbourger, President or see their website: Chabotarmagnac.com 

KenzoKenzo Paris is a French luxury house founded in 1970 by Japanese designer Kenzo Takada. Kenzo Takada was born in Japan and moved to Paris in 1964 to start his fashion career. He then became known for using Asian and Japanese influenced style with the expert construction of European high fashion. He started out with a ‘Jungle Jap’ boutique located in Paris and decorated in jungle inspired decor. He began with handmade women’s clothing, then in 1983 Kenzo started designing men and then kids and home collections in 1987.

For more information please contact Jerome Mallet, Vice President Asia or see their website: Kenzo.com

Akay Ireland

Akay Ireland is an official distribution partner for ABInbev International (the world’s largest brewing company and brand owner of Corona, Budweiser, Stella, Hoegaarden and many more) in the Asia Pacific region. The company has distribution points in Hong Kong and Singapore from where they service clients across Asia Pacific.

For more information please contact Mike Kearney or visit their webiste: Akay.ie

 

 

APTRA releases RRTP training programme video promo  


APTRA is boosting the uptake of its Responsible Retail Training Programme (RRTP) with a promotional video which encourages brands as well as retailers to enrol their frontline staff and by offering the programme in four languages. Members from the alcohol category are being sent an explanatory document and a link to a short promotional video that guides suppliers and retailers through the objectives and content of the training. The video can be viewed  by clicking the image above or on the training page here: http://www.aptra.asia/activities/training.

Major travel retailers in the Asia Pacific region have already embraced the initiative and enrolled their staff on the programme, which is free, easy to access online and soon to be made available in Korean, Chinese and Japanese in addition to the current English version. A number of companies have committed to the programme since this enrolment drive began and APTRA expects to see a significant number of staff trained in the coming weeks and months.

For more information please contact APTRA Executive Officer Michael Barrett: [email protected] | +855 89 772 600.