Category Archives: Uncategorized



Prior to the start of TFWA Asia Pacific, the Association hosted a successful APTRA Airport Forum at Singapore Changi on 12 May, attended by over 40 delegates from 14 airports, which included a tour of The Jewel as the guests of the Changi Airport management. Discussions included a presentation by Kansai airport on their “Shaping a customer journey”, a summary by Stephen Hillam of NPD of the ‘Understanding Young China’ research, as well as a presentation by Teo Chew Hoon of Changi Airport on regulatory pressures across the Asia Pacific.



The Members of the Board of the Asia Pacific Travel Retail Association (APTRA) are pleased to announce the election of Grant Fleming, Head of Strategic Development, ASIA, Lagardère Travel Retail to the role of President with immediate effect.

The election took place following the Annual General Meeting of the Association at TFWA Asia Pacific in Singapore on Wednesday 15 May at which the new 12-strong Board was chosen.


APTRA at TFWA Asia Pacific! Come Visit Us!

In Singapore during the TFWA Asia Pacific Exhibition at the Marina Bay Sands exhibition hall. There will be plenty of opportunities to interact with APTRA during the annual TFWA Asia Pacific event in Singapore next month. The association will have a strong presence with participation in the conference agenda, where APTRA President Andrew Ford will be speaking during the morning session.

Upcoming Events for APTRA

Prior to the conference start, on Sunday 12th May APTRA hosts our 3rd edition of the APTRA AIRPORT FORUM exclusive to Airport operators. This complimentary event is kindly hosted by Changi Airport Group and proudly sponsored by DFS. The Forum will have an informal interactive session, inclusive of some insightful presentations and a walkthrough Changi Airport’s new project “The Jewel”. Book your seats early to avoid disappointment!


TFWA sees an increase in attendance at the China Century Conference

Held in Sanya Haitang Bay, home to the world’s largest duty-free shopping complex, the 2019 TFWA China’s Century Conference drew a record 418 delegates from 200 companies. Since the first edition in 2013, the biennial event has attracted a rising proportion of Asian-based attendees, but this was the first time they accounted for over 60% of the total. Brands and suppliers were likewise well represented, while other participants included 19 airports and 25 retailers.

Opening the first day of the TFWA China’s Century Conference, TFWA President Alain Maingreaud said that while concerns have been raised about the economic growth of ‘only’ 6.6%, the China of today is growing from a much larger base, and so it is important to retain a sense of proportion. Across the rest of the region, the picture is positive for duty-free and travel retail with sales in the Asia Pacific increasing by 14.7% in the first nine months of 2018.

Next, on stage, Andrew Ford from APTRA outlined the activities of the association, including the launch of APTRA and TFWA’s Young China Travellers research. APTRA is proud to have partnered with TFWA for the China Century Conference.

Following official welcomes from the Hainan Departments of Commerce and Finance, Charles Chen from China Duty-Free Group (CDFG) revealed that Hainan’s duty-free sales topped US$ 1.5 billion last year, with CDFG’s Haitang Bay operation contributing US$ 1.1 billion. He also outlined how retailers need to maximize the use of big data and online channels to provide an attractive offer.

APTRA welcomes 4 new members


APTRA is delighted to welcome 4 new members to the Association including one Associate Member. Full contact details can be found in the “members’ only” section of the APTRA website.

Blanc de blancs logo

Japanese retailer Blanc de Blancs runs Duty Free beauty shops at Kansai International Airport, a Hermes Boutique in Kansai International Airport and distributes to Peach Aviation Inflight Business.

For more information, contact Vice Chairman Tatsuo Tsuchihashi

Dyson logo

Dyson Technology Limited is a British technology company headquartered in Wiltshire, in the United Kingdom. It designs and manufactures popular appliances such as the cord-free vacuum cleaners, hand dryers, bladeless fans and hair dryers. The company intends to bring the full range of its best-selling products into the travel retail industry. These include its “supersonic hair dryer”, cord-free handheld vacuum and any new future technologies that are highly suited to the travelling consumer. Dyson products are currently available in Heathrow, Hong Kong and Amsterdam Schiphol Airport.

For more information: Commercial Analyst Johnny Du


La Source Commercial (Changsha) Co., Ltd. has extensive coverage of both the Chinese travel retail market and the domestic market. The company’s network has achieved more than 1,300 point of sales and service across 57 Chinese cities and local airports to date. La Source has over 20 offices with professional operating teams across China, including Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Nanjing, Xiamen, Chengdu, Chongqing, Kunming, Xi’an, Wuhan, Qingdao, Dalian, etc.

For more information: Marketing Manager Lei Gong and Assistant Emily She


Depack Design is a French design agency. Based in Bordeaux for the past thirty years, it has more recently established itself in Hong Kong.


The company specializes in physical and virtual meetings for luxury pl ayers across the travel retail, wine and spirits, beauty and cosmetics, fashion, accessories and tobacco industries. Depack’s core business is designing custom-made exhibition spaces, travel retail stores, pop-up stores and interactive experience. They employ a 360-degree brand approach integrating design, event management and interactive or digital emersion into one cohesive space. Depack has the expertise to design, manufacture, install and dismantle its spaces as well as provide logistics and event support.


For more information: Elin Wisenus, Director

APTRA welcomes Chabot Armagnac, Kenzo Paris & Akay Ireland

APTRA would like to welcome three latest companies to join the Association: Chabot Armagnac, Kenzo Paris & Akay Ireland. Full contact details can be found in the Members’ only section of the website.

ChabotChabot Armagnac, established in 1828, is a producer of Armagnac. The company has 100% ownership of the production of its Armagnac from the vines to distillation, ageing, bottling and worldwide distribution. The company started exporting in the early 1960s. Today, Chabot is distributed throughout 90 countries and is present in every key airport in Asia.

For more information please contact Katherine Gentzbourger, President or see their website: 

KenzoKenzo Paris is a French luxury house founded in 1970 by Japanese designer Kenzo Takada. Kenzo Takada was born in Japan and moved to Paris in 1964 to start his fashion career. He then became known for using Asian and Japanese influenced style with the expert construction of European high fashion. He started out with a ‘Jungle Jap’ boutique located in Paris and decorated in jungle inspired decor. He began with handmade women’s clothing, then in 1983 Kenzo started designing men and then kids and home collections in 1987.

For more information please contact Jerome Mallet, Vice President Asia or see their website:

Akay Ireland

Akay Ireland is an official distribution partner for ABInbev International (the world’s largest brewing company and brand owner of Corona, Budweiser, Stella, Hoegaarden and many more) in the Asia Pacific region. The company has distribution points in Hong Kong and Singapore from where they service clients across Asia Pacific.

For more information please contact Mike Kearney or visit their webiste:



APTRA releases RRTP training programme video promo  

APTRA is boosting the uptake of its Responsible Retail Training Programme (RRTP) with a promotional video which encourages brands as well as retailers to enrol their frontline staff and by offering the programme in four languages. Members from the alcohol category are being sent an explanatory document and a link to a short promotional video that guides suppliers and retailers through the objectives and content of the training. The video can be viewed  by clicking the image above or on the training page here:

Major travel retailers in the Asia Pacific region have already embraced the initiative and enrolled their staff on the programme, which is free, easy to access online and soon to be made available in Korean, Chinese and Japanese in addition to the current English version. A number of companies have committed to the programme since this enrolment drive began and APTRA expects to see a significant number of staff trained in the coming weeks and months.

For more information please contact APTRA Executive Officer Michael Barrett: [email protected] | +855 89 772 600.

Changi to host 1st APTRA Airport forum

Changi  Print  Edrington

APTRA is stepping up its service to airports in the Asia Pacific region by launching a series of Airport Forums and a dedicated online Resource Centre.

The first APTRA Airports Forum will be kindly hosted by Changi Airport Group on the afternoon of Sunday 7 May, just before the opening of the TFWA Asia Pacific Exhibition & Conference.

The objective of this first meeting will be to calibrate the service offered to airports by APTRA and to start the networking and data-sharing process. Cocktails after the seminar are being sponsored by DFS and Edrington.

Future editions of the Airport Forums will be timed to coincide with existing industry events and will aim to give airport executives the chance to gain insights to current trends and regulatory issues, and to exchange ideas with their counterparts running airports across the region.

The Resource Centre will be an airport access-only section of the APTRA website that contains brand and retailer data, marketing activities, retail executions and research reports which will help landlords to benchmark and improve the way they operate travel retail in their airport. The APTRA Airports Resource Centre is due to go live later this year and, in time, APTRA intends to supplement the information available with airport-specific research reports.

Chinese consumer insights reports published 


All three reports on travelers from Chinese Tier 1, 2 & 3 cities have now been published on the APTRA website. The Tier 2 & 3 city reports were presented at the TFWA China’s Century Conference in Guangzhou in a session presented by m1nd-set CEO & Owner, Peter Mohn. The other reports scheduled for 2017 on Korean, Japanese and Indian shopper behaviour in duty free and travel retail will be released over the course of the year.

APTRA is grateful to Remy Cointreau for sponsoring the 2017 research programme.

Any other member companies interested in supporting the 2017 research are invited to contact APTRA Executive Officer Michael Barrett : [email protected]  / +855 89 772 600.

APTRA KPMG Insights Seminar registration opens

Edrington Logo_CMYKRegistration is now open for the Singapore edition of the 2017 APTRA KPMG Insights Seminars. The Seminar will tak place during the TFWA Asia Pacific Exhibition & Conference on

Wednesday 10 May from 7am – 9am in Room 3111, Level 3, of the Marina Bay Sands Convention Centre.


After a brief introduction and welcome by APTRA, the Association’s research partner m1nd-set will present the latest insights commissioned on Asia Pacific travellers, including Chinese Tier 1 & Tier 2 & 3 city shoppers as well as travelling consumers from other markets around Asia Pacific surveyed for the first time for APTRA: Vietnam, Indonesia, Thailand, The Philippines, Australia & New Zealand.

In the second part, APTRA’s Insights Seminar partner KPMG will present the latest insights from their ongoing Global Connected Consumer research into technology innovations in the retail sector and what the future consumer will expect from their retail journey.

Please note that this is a complimentary event for APTRA members but registration is required. To secure your place please write to Sharolyn Paul ([email protected]) with details of delegates wishing to attend from your company.  (Max 2 per company.)  Access to non members will be granted depending on availability.

APTRA would like to give special thanks to all supporting companies, whose sponsorship has made this event possible.

Any member companies interested in supporting the seminars are invited to contact APTRA Executive Officer Michael Barrett : [email protected] / +855 89 772 600.