Category Archives: INDUSTRY NEWS

Singapore reduces inbound Duty Free allowances

The government of Singapore has announced a reduction in the inbound allowance for duty-free alcohol from three to two litres per person which will take effect on 1st April.

As the cap on spirits remains at one litre, under the new rules returning travellers will be entitled to bring in either two litres of wine, beer or a combination of the two, or a litre of spirits and a litre of either wine or beer.

In addition, the government has cut the Goods and Services Tax (GST) relief on goods purchased overseas from S$600 to S$500 for travellers who spend 48 hours or more outside the country.

Those who spend less than 48 hours outside Singapore will have to pay the 7 per cent GST on all items bought abroad worth above S$100, down from S$150, This change took effect on 20th February.

Minister for Finance Heng Swee Keat announced the changes in his budget statement for the 2019 fiscal year (18 Feb) citing the need for the economy to remain “resilient” amid rising international travel.

GST relief is applicable only to Singapore citizens, permanent residents and tourists, and not to crew members or holders of temporary work and student permits.

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Join Us at TFWA China Century Conference March 2019

The 2019 TFWA China Century Conference takes shape & announces speakers

APTRA members can purchase tickets at preferential rates

China Duty Free Group (CDFG), Central Japan International Airport Co. (Nagoya), Alibaba, Ctrip.com and Lagardère Travel Retail are among those companies taking to the stage at the 2019 TFWA China’s Century Conference, which will be held in partnership with APTRA at the stunning Grand Hyatt hotel in Sanya, Haitang Bay from 5th to 7th March.

TFWA will welcome the Department of Commerce and Department of Finance of Hainan Province as Co-Hosts and Sanya Phoenix International Airport as Official Airport of this year’s event. CDFG has also confirmed its support as Diamond Sponsor, while Cartier and Interparfums join as Platinum Sponsors.

On the first day, following a welcome by the Hainan Department of Commerce, CDFG President Charles Chen will share his vision of the future of travel retail in China. Kevin Guo, General Manager of Strategic Cooperation and Marketing Innovation for Ctrip.com, will examine the latest travel and shopping trends among Chinese tourists, while the changing tastes of Chinese travellers will be examined by Masanao Tomozoe, President and CEO of Central Japan International Airport Co. (Nagoya) and Eudes Fabre, CEO of Lagardère Travel Retail China.


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APTRA President’s Year-End Message

Dear APTRA members,

2018 has been a productive and optimistic year for APTRA. The travel retail industry maintains to grow at an average of 8.1% year on year, hence we are excited to welcome more new members ranging from Airports, to Retailers and Brands alike.

We have seen success in a number of research projects as well as further development in our responsible retail training program.

2019 brings an exciting new project. APTRA collaborates alongside DFWC to develop an Economic Impact Study for our region. We believe this will truly deliver greater understanding in the value that is derived from our industry, helping all members in various capacities.

I have thoroughly enjoyed working with the board of APTRA in 2018, and I want to take this opportunity to thank them all for their immense contribution during the year. Hume Brophy continues to be a strategic partner in assisting our advocacy mission, and has helped APTRA transition very smoothly during the year of new leadership. Lastly, I would like to welcome our new Executive Director, Christina Oliver, to the Association and wish her all the best in her new role.

APTRA plays a critical role in nurturing and protecting the duty free and travel retail industry in the Asia Pacific region, helping all of our trusted members in preparing for tomorrow, we thank each and every member for being part of our journey.

Happy New Year, & Best Wishes for 2019

Andrew Ford

President – APTRA

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APTRA APPOINTS NEW EXECUTIVE DIRECTOR

The Asia Pacific Travel Retail Association (APTRA) is delighted to announce the appointment of Christina Oliver as Executive Director.

Ms. Oliver, who takes up the role on 17th December, will report to the President of APTRA and its Board.  Based in Singapore she will execute the strategic plan agreed by the Board and manage the day-to-day activities of the Association, including research, training, advocacy and communications, assisted by Sharolyn Paul, Administrative Officer.

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REGISTRATION OPENS FOR APTRA KPMG INSIGHTS SEMINAR IN HONG KONG

Note: following two successful seminars in Singapore and Hong Kong, all 2018 member-exclusive research may be found here

The Asia Pacific Travel Retail Association (APTRA) is delighted to announce that registration is now open for the first APTRA KPMG Insights Seminar of the autumn series.

The seminar, which is open to APTRA members, will take place on Tuesday, 27th November from 4pm to 5.30pm at the KPMG office at Causeway Bay, Hong Kong and will be followed by a cocktail reception.

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Asia Pacific remains highest-scoring region in duty-free customer satisfaction

DFWC’s latest quarterly KPI monitor for Q3 2018, conducted in partnership with m1nd-set, highlighted the growing importance of the “duty-free differential” as a driver of customer satisfaction. The survey results, based on interviews with over 4000 international travellers across the world, demonstrated a growing demand for a differentiated customer experience in the duty-free channel.

Over the past 12 months, the share of shoppers who said that they purchased goods from duty-free shops because the products were “different than usual” increased from 18% to 22%. Over the same time period, the share of customers who cited “new brands” as a satisfaction driver increased to 28% from 25%.

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Retail Research Round-up

Big data imageThis month’s research round-up features reports on shopper retention, the importance of “immediacy” for shoppers, the rise of m-commerce, a merchandising execution benchmark report, marketing trends and e-marketing tips.

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