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Register now and join us for exceptional research insights in Seoul, Shanghai & Hong Kong

APTRA KPMG Seminar headerThe Asia Pacific Travel Retail Association (APTRA), has forged a partnership with KPMG to bring further in-depth knowledge from consumer research to APTRA members, KPMG clients and the broader duty free and retail industry.

During the seminar, we shall take a look at the disruptive technology in retail, the shopping behaviour and differences between travellers from China, Japan, Korea and India, as well as a focus on Asia Pacific travellers’ current and forecast travel trends, via m1nd-set’s Business 1ntelligence Service (B1S) and their exclusive partnership with IATA on global traffic data.

*** Please note that this year’s Hong Kong edition of the APTRA KPMG Insights Seminar will be part of KPMG’s “holiday season update” of its Retail Asia Conference programme. The full agenda can be viewed here.


Seoul 28 November 2017 15.00 – 18.00
KPMG Office, Level 27, Gangnam Finance Center,
152, Teheran-ro, Gangnam-gu, Seoul, Korea
Click here to register for the Seoul seminar (

Shanghai 29 November 2017 15.00 – 18.00
KPMG Shanghai Office, 23rd Floor, Tower2, Plaza 66
1266 West Nanjing Road, Jing’an District, Shanghai, China
Click here to register for the Shanghai seminar (

Hong Kong 30 November 2017 14.00 – 18.00 ***
KPMG Office, 23/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong
Click here to register for the Hong Kong seminar (

Please indicate in your email the names and email addresses of attendees from your company.


We would like to give special thanks to all our sponsors and partners for supporting APTRA and making these seminars possible…


5 new members join APTRA


Five more companies have signed up as members of APTRA in recent weeks, keen to benefit from research reports, advocacy support and fellowship within the regional association.

The new subscribers, which bring the membership total to 126, are

Aer Rianta,ari-international


Kansai AirportsKansai_Airports_Logo

Noble Elegance Holding Ltd / Fine Global F.I.N.E

and Peller Estates Ice Winepeller

Full contact details of the members can be found in the members’ only section on the APTRA website.

APTRA plans next round of insights seminars

APTRA seminar Singapore web

APTRA and KPMG will shortly invite registrations for the next round of research seminars which provide actionable data for the Association’s members. The 2017 APTRA KPMG Insights Seminar series, which is open to members and other interested parties on a space available basis, kicked off in Singapore on 10th May with a breakfast workshop attended by over 60 people.

The next seminars will take place in Seoul and Shanghai during the week of 27 November (precise details to be confirmed), followed by the final seminar of the year in Hong Kong on the afternoon of 30th November at KPMG’s Hysan Place offices. Full details will be published on the APTRA website in the near future.

Delegates attending the forthcoming Insights Seminars will hear summaries of recent research conducted in the Asia Pacific region, most recently APTRA m1nd-set reports on duty free consumer characteristics in China, India, Japan and Korea, and a topical study into ecommerce by KPMG. They will also have an opportunity to network and socialise with fellow participants, including APTRA Board Members.

Edrington Logo_CMYKThe Insights Seminars are sponsored by Bommidala Group, Brown Forman, Changi Airport Group, DFS, Distell, Eastern Duty Free, The Edrington Group, Jonathan Holland & Associ-ates, Moet Hennessy, Regent Asia Group and Treasury Wine Estates.  APTRA would like to give special thanks to all supporting companies, whose sponsorship has made this event possible.

The APTRA KPMG Insights Seminars, and the research reports from which they derive their content, are some of the most valuable services according to members.



For more information please contact APTRA Executive Officer Michael Barrett: | +855 89 772 600.



APTRA publishes latest research on Japanese shoppers


APTRA has published the latest in the 5 part series of reports planned for 2017. After the Indian shoppers, Chinese tier 1 city shoppers and Chinese tier 2 and 3 city shoppers reports earlier this year the latest study reveals insights on travellers from Japan and their behaviour in the airport duty free shops.

The report, produced by APTRA’s research partner m1nd-set, looks in depth at various segments among the Japanese shopper as well as macro-economic insights from m1nd-set’s Business Intelligence Service. The report covers a wide variety of behavioural insights including overall footfall and conversion rates, categories visited and purchased, planned versus impulse purchases, purchase drivers, perceived value for money, paths to purchase and reasons for not shopping, among others.

The report is available to members for download from the members’ section.

The next and final of the year will be released in November and will focus on travellers from South Korea.

APTRA is extremely grateful to the sponsors of the 2017 research reports Interparfums and Remy Cointreau. 


APTRA celebrates the industry’s 70th anniversary



APTRA is encouraging all its members to support the TFWA 70th anniversary of duty free campaign by displaying prominently wherever possible online and onsite the campaign visuals including “70 years of duty free – bringing jobs to local communities”, “… enabling transport improvements”, “…making travel more accessible” and “…offering great brands at great prices”.



India GST impact workshops

India-gst-faqAPTRA has organised two working sessions in recent weeks to enable the Indian retailers to gain a better understanding of the implications which the new GST regulations will have on the duty free business.

APTRA’s legal advisors in India from law firm Luthra & Luthra briefed the retailers and distributers present during the meeting on a number of aspects including the impact of GST changes on the import of goods for sale at the Duty Free shops, the sale to the passengers and the procurement of goods from India for sale in the Duty Free shops, including local bonded goods and goods without bond.

The meetings also focused on the technical aspects the new GST regulations will imply for retailers.

For further information on the impact of GST in India and to receive the information presented and discussed during the meetings, please contact Michael Barrett :

APTRA announces 20 airport research programme 

m1nd-set IATA DDS APTRA has laid out its research strategy for 2018-2019 which will include a sharp focus on data that will be of particular interest to members of the Association.

Twenty reports will be compiled over the two year period by m1nd-set, APTRA’s research partner since 2011, combining consumer insights and air traffic forecasting. The airports under the spotlight in 2018 will be Beijing, Tokyo Haneda, Hong Kong, Jakarta, Singapore, Sydney, New Delhi, Shanghai Hongqiao, Mumbai and Auckland.

In 2019 the airports under scrutiny will be Shanghai Pudong, Bangkok, Guangzhou, Kuala Lumpur, Incheon, Manila, Chengdu, Melbourne, Tokyo Narita and Taipei. Each study will be based on 1,000 interviews conducted airside with business and leisure passengers from a wide spectrum of origins and backgrounds. Respondents will be asked for their attitudes to duty free & travel retail, their purchase motivations, the role of promotions and sales staff, and the impact of changes to customs allowances, among other subjects.

m1nd-set’s air traffic forecasting is based on Direct Data Solutions, a unique initiative developed jointly by IATA and the Airlines Reporting Corporation which is widely considered the ‘gold standard’ of airline ticket data.

The current 2017 research programme, which is sponsored by Interparfums and Rémy Cointreau, will soon reveal insights on consumer behaviour by Indian, South Korean and Japanese shoppers, sequels to the Chinese consumer insights which were published last month.

Andrew Ford, President APTRA, commented: “A key objective for APTRA is to enhance the service we provide to members across Asia Pacific and an important element of this is airport-specific research. Besides being available exclusively to members to download, the headline results of the research will be shared at future APTRA Airport Forums and Insights Seminars.”

For more information please contact APTRA Executive Officer Michael Barrett: | +855 89 772 600.

APTRA welcomes 11 new members

New members June 17 web

Recognising the value and services offered by APTRA, several new companies have recently joined the association, including Aer Rianta, BMB Petit Gourmet, Brightgain, Chanel, Daniel Wellington, Ferrero, Lindt & Sprüngli, Pacific Cigars, Prevelon Rus, T&H Trading and Vietnam Duty Free Joint Stock Company, bringing the total number of members to 134.

For more information on each new member, please contact the representative as listed on the APTRA website in the members’ directory. The contact details for all these new member companies can be found in the members’ only section of the APTRA website.

APTRA President Andrew Ford commented: “The APTRA Board Members are delighted to welcome these new members to the Association. We are grateful to them for their commitment to the work that we are doing in Asia Pacific – the more numerous we are, the better we represent the industry in the region and the more influential we can be in matters of advocacy.”

APTRA publishes Indian consumer insights reports   

Research sponsorsThe third shopper insights report has been published on the APTRA website. The report, which looks at Indian travelers shopping behavior, enables members to see both the current shopper behavior and trends and compare to how this has evolved since the previous Indian consumer research was undertaken in 2015. The report also features air traffic data provided through m1nd-set’s partnership with IATA and ARC’s ‘Direct Data Service’ (DDS) database

APTRA Report IndiaThe DDS program is built on travel agency sales data captured through ARC and IATA’s financial settlement systems and ticket sales contributed by airlines participating in the program, which makes it unique. DDS is able to estimate 100% of global airline sales data, including scheduled and charter flights and low cost airline traffic; the tool also distinguishes between travel classes.

The report demonstrates the current and forecast traffic for the country as well as a breakdown for all major airports.

The other reports scheduled for 2017 on Korean and Japanese shopper behaviour in duty free and travel retail will be released over the course of the year.

APTRA is grateful to Interparfums and Remy Cointreau for sponsoring the 2017 research programme.

Any other member companies interested in supporting the 2017 research are invited to contact APTRA Executive Officer Michael Barrett :  / +855 89 772 600.